how service suppose to be

I am bewildered and also not happy. What is the point of advertising a number to contact when there is so limited service provided. Might as well just advertise that if we require some confirmation or need to do some inquiries, the only option is to check online at their website.

We are not that stupid, aren't we? Of course, since I blog, I would have done that prior to trying to call, wouldn't I? How else did I to get the number to contact? Further, since I could navigate around the your website to look and obtain your contact number, would I have exhaust all the possible links to check for the information I want? And then, you tell me to check your website for details that I require.

I can't understand, with that objective in mind, why don't you or any service provider in that matter, just place a note there, strictly for what ever that you will answer. Anything else is on to be check on the website, and if you get what you are looking for, that's great! But if you did not, don't bother to go look further by calling us. There just won't be anyone there to help you. Unless of course, you want to hear our prerecorded messages.

Yes, I was angry just now, and am still feeling frustrated now. Maybe I have too ideal of a thinking on how the world should be. And how everyone should be. Because I just think that wasn't how service suppose to be. My bad.